Question 1

How can I purchase a Shastho plan?

Accepted Answer

You can purchase any Shastho plan by visiting the pricing section on our website and selecting the "Get Started" option for your chosen plan. Follow the prompts to complete your purchase.

Question 2

What is the Shastho Card, and how does it work?

Accepted Answer

The Shastho Card is a physical manifestation of a patient's Shastho AI account, providing discounts on healthcare services at Shastho Limited's partnered hospitals. Simply carry and show your Shastho Card at the partnered hospital during bill payment. The bill will reflect the discounted value, and you only need to pay the amount after discount.

Question 3

When will I receive my Shastho Card?

Accepted Answer

You will receive your Shastho Card within 5 business days after purchasing a Shastho plan. If you do not receive your Shastho Card within this time frame, please contact our customer support team for assistance.

Question 4

Is there a delivery charge for the Shastho Card?

Accepted Answer

No, there is no delivery charge for the Shastho Card.

Question 5

Can I upgrade my plan after purchase?

Accepted Answer

Yes, you can upgrade your plan at any time. Please contact our customer support for assistance with upgrading your plan.

Question 6

Is there a free version of Shastho AI?

Accepted Answer

Yes, Shastho AI offers a free version where you can book doctor consultations, and book diagnostic tests at our partnered hospitals and get minimal discounts. Try it out today! at

Question 7

What is the cancellation and refund policy?

Accepted Answer

For detailed information on our cancellation and refund policy, please refer to the Refund Policy section on our website.

Question 8

How do I contact customer support for more information?

Accepted Answer

For more information or assistance, you can reach out to our customer support team via email at info@shastho.ai or by phone at +880966722746.

Pricing Plan

Invest in Your Health

Standard

Premium

Corporate

Frequently asked questions